FAQ

Here, you can find answers to the most frequently asked questions with NetSafe VPN.

Have Questions?

Frequently asked questions.

What is a VPN, and how does it work?

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Can I use your VPN on multiple devices?

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Is the VPN compatible with streaming services?

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Will the VPN slow down my internet speed?

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How can I get a receipt for my payment?

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Common issues with activation codes?

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What is the currency your prices are shown in?

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Why my recurring payment was not charged?

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How to connect to your dedicated IP on Windows?

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How to avoid local internet restrictions on Windows?

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Invisibility on a local network: why we had to build a broken feature?

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How to avoid local internet restrictions on macOS?

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How do I sign in to my NetSafe VPN account?

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How do I install NetSafe VPN?

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Why doesn’t my NetSafe VPN desktop app automatically update?

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Does NetSafe VPN throttle my connection?

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how it works

How to download a VPN in 3 steps.

Step 1

Sign up for NetSafe

Visit the order page and select the option that’s right for you. All of our plans are fully covered by our 30-day money-back guarantee.

Step 2

Download a VPN app

You’ll immediately be invited to download the app for the device you’re using. Getting apps for all your other devices is just as easy.

Step 3

Choose a VPN server location

Simply hit the On Button, and you’ll be instantly connected to the best location for your connection. Or pick one from our global network.

As Seen In

Why choose us?

Level Up Your Online Experience.

Trusted By Millions WorldWide

Servers in 105 countries

Change your IP address and appear to be in locations all over the world—from Canada to Cambodia

Blazing-fast speeds

Enjoy superior speeds and reliability with Lightway, NetSafe’s pioneering VPN protocol.

More than just a VPN

NetSafe comes packed with premium features, including a password manager and ad blocker.

Ultra-private, no activity logs

Your privacy is our top priority. With NetSafe, no one else can see into your online traffic—not even us.

Connect 8 devices at a time

Bring your own personal security suite anywhere with native apps and more.

30-day money-back guarantee

Our VPN is easy to use. So is our guarantee. If you’re not satisfied, you’ll get all your money back.

Stay Protected, Stay Private

Try the best VPN risk-free today.

Unlock the power of secure browsing today. Join NetSafe and experience online freedom with total privacy.

FAQ

Frequently asked questions.

How to download a VPN in 3 steps.

Step 1

Sign up for NetSafe

Step 2

Download a VPN app

Step 3

Choose a VPN server location

Why choose us?

Level Up Your Online Experience.

Trusted By Millions WorldWide

Servers in 105 countries

Blazing-fast speeds

More than just a VPN

Ultra-private, no activity logs

Connect 8 devices at a time

30-day money-back guarantee

Stay Protected, Stay Private

Try the best VPN risk-free today.

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